What We Do
We Help.
The easy answer is, we sort your IT, so you don’t have to. There’s a long answer too, but it involves lots of techie talk and acronyms – and we only found three people who were actually interested in that one. We will always explain the techie bits in easy to understand English, just ask us to explain if its not making sense. Its in both our interests that you understand what we do, that way the IT works best for both of us and you get the service you need.
There are some key services that we find customers are always interested in, have a look at the What We Do menu above (its not exhaustive). IT is a huge field now with a range of technology that’s regularly changing. We love technology and are always evaluating new ideas, equipment, services online and offline, meeting suppliers and looking for the best way to do business. A lot of our customers find that we’re a really good first point of contact about anything techie, whether its the obvious computer areas or related fields such as CCTV, copiers, telephones, mobiles, tracking – so don’t worry if you can’t find something on here, give us a call and ask.
Oh and the three people mentioned above … Adrian, Gary and Sam.
Memory Sieve
- Adobe Photoshop Elements 2019 17.0 keeps re building content and effects at startupEvery time you start Adobe PhotoShop Elements 2019 (this is version 17.0 build 20180830.m.125874) you get a message and progress bar showing Building Content and Effects. This can take 2-3 minutes to complete and PhotoShop Elements isn't responsive until it completes. Almost looks like the app has frozen at times. It completes and you can […]
- Adding a Mitel 5201 phone to a 3300 controllerPreviously we've been able to just change the MAC address on the 3300 controller when we swapped out faulty phones, but had some problems with that recently. The phones were appearing on DHCP and in the unprogrammed IP phones list (see under Maintenance > IP Telephone Inventory) but weren't actually picking up the extension number.The […]
- Dell OptiPlex 7070 external speaker humming with Realtek audio driverThe external speaker on my Dell OptiPlex 7070 SFF starts humming every few minutes. A quiet low level, deep hum. Sounds a little like the speaker is vibrating on the desk. You can clear it by playing some audio or clicking the volume control button to make it ping. This is happening on Windows 11.The […]
- HP ProDesk 400 offline missing ethernet network adapterPossibly the strangest call for a while ... a cat stepped on the keyboard and the computer went offline! Tried all the obvious fixes for airplane mode, reset network, troubleshoot network, BIOS, etc, then spotted there was no ethernet device in the Network Adapters section of the Device Manager. Just the WAN Miniport drivers. You […]
- Outlook 2016 with Gmail keep getting prompted for "Sign in with your Google account" IMAPOutlook 2016 loads up with a Google Gmail or Googlemail account configured and imediately prompts with a Sign in with your Google account prompt. It happens as soon as the Send/Receive runs to download new messages. You might see error 0x800CCC0E Outlook cannot synchonize subscribed folders. If you login, it prompts to authorise Microsoft, which […]