Emailing documents securely
This applies especially to IFAs, accountants, insurance, educational specialists, schools, medical, etc. You may have a Word or Excel document with sensitive information (personal details) that you want to email to someone outside your organisation. However once the email leaves your server its insecure and anyone intercepting it could view the document. Treat email just like sending a postcard – anyone that handles it can read it.
One answer is to use the Word Save as PDF function (you need Word 2010 or newer). As you create the PDF, click on Options and tick the bottom box that says ‘Encrypt the document with a password’. You’ll get a password prompt before saving the PDF. Now simply email that person the PDF. You’ll need to let them know the password too, but don’t use email! We recommend phoning or txting, or pre-arrange a PDF password when you meet first time.
This works well for occasional use, however if you regularly need to email personal information, ask about the secure email service we offer. Its got high security and encryption and works just like the systems you’ve probably seen from the big insurance companies. It offers better tracking, password management and is easier to see the history if sending multiple documents.
Memory Sieve
- Adobe Photoshop Elements 2019 17.0 keeps re building content and effects at startupEvery time you start Adobe PhotoShop Elements 2019 (this is version 17.0 build 20180830.m.125874) you get a message and progress bar showing Building Content and Effects. This can take 2-3 minutes to complete and PhotoShop Elements isn't responsive until it completes. Almost looks like the app has frozen at times. It completes and you can […]
- Adding a Mitel 5201 phone to a 3300 controllerPreviously we've been able to just change the MAC address on the 3300 controller when we swapped out faulty phones, but had some problems with that recently. The phones were appearing on DHCP and in the unprogrammed IP phones list (see under Maintenance > IP Telephone Inventory) but weren't actually picking up the extension number.The […]
- Dell OptiPlex 7070 external speaker humming with Realtek audio driverThe external speaker on my Dell OptiPlex 7070 SFF starts humming every few minutes. A quiet low level, deep hum. Sounds a little like the speaker is vibrating on the desk. You can clear it by playing some audio or clicking the volume control button to make it ping. This is happening on Windows 11.The […]
- HP ProDesk 400 offline missing ethernet network adapterPossibly the strangest call for a while ... a cat stepped on the keyboard and the computer went offline! Tried all the obvious fixes for airplane mode, reset network, troubleshoot network, BIOS, etc, then spotted there was no ethernet device in the Network Adapters section of the Device Manager. Just the WAN Miniport drivers. You […]
- Outlook 2016 with Gmail keep getting prompted for "Sign in with your Google account" IMAPOutlook 2016 loads up with a Google Gmail or Googlemail account configured and imediately prompts with a Sign in with your Google account prompt. It happens as soon as the Send/Receive runs to download new messages. You might see error 0x800CCC0E Outlook cannot synchonize subscribed folders. If you login, it prompts to authorise Microsoft, which […]